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The Report of the Iraq Inquiry
system to track stock and equipment both into and within theatre – a requirement
which was identified in the 1991 Gulf War.”311
588.  In May 2009, the NAO recognised that the MOD had “made a number of important
changes” to its logistic support process since the end of combat operations in Iraq.312
589.  The MOD’s existing systems only provided “a limited tracking capability: a
consignment is only visible once it passes through a specific point in the logistics chain,
but cannot be tracked at all points along the course of its journey”. The NAO stated that
was “nonetheless” an improvement compared to the systems in place in 2003.
590.  The NAO recommended that the MOD should:
“ … further improve and integrate its logistics information systems, including
consignment and asset tracking, so users on operations have visibility over the
stock already available at different locations in theatre, can track the progress of
deliveries throughout the supply pipeline and see stock availability back in the
United Kingdom.”
591.  Sir Kevin Tebbit told the Inquiry:
“… I think the biggest problem we had was with the tracking systems to actually
ensure we knew exactly what was where, when; and that consignments that
were sent actually arrived in time to be fielded properly. That system was not
fully effective.”313
592.  Gen Reith told the Inquiry:
“There wasn’t a shortage of equipment in the end. What there was, was an inability
to track it. We knew it was in theatre, but some of it we couldn’t find.”314
593.  ACM Stirrup told the Inquiry:
“ … I think it was clear that lack of visibility on what was actually happening in
theatre was hampering us, but, of course, even if you have that visibility, you have
got to identify what are the real substantive problems, and the real substantive
problems were very much to do with asset tracking with knowing where things were,
so you could get them to the right place at the right time. In a number of instances,
the necessary equipment was in theatre, it just wasn’t in the right place, and in some
instances, people didn’t know where it was in theatre.”315
311  Third Report from the Defence Committee, Session 2003-04, Lessons of Iraq, HC57-I, para 291.
312  National Audit Office, Support to High Intensity Operations, 14 May 2009, HC 508.
313  Public hearing, 3 December 2009, page 73.
314  Private hearing, 15 January 2010, page 52.
315  Public hearing, 1 February 2010, page 14.
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