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The Report of the Iraq Inquiry
surveillance system was being re-established, hospitals and clinics were functioning
again, and police stations had been refurbished.
531.  CPA(Baghdad) was functioning more effectively, helped by the good relationship
between Mr Sawers and Ambassador Bremer and the arrival of Mr Bearpark. However,
across the CPA, there were:
“… still too many people with the wrong skill set – policy focus rather than
operational expertise, and insufficient experience of post-conflict developing country
situations.”
532.  Across Iraq, food distribution was going well, salaries had been paid, an interim
budget was being developed, the oil sector was recovering well, and Bechtel had
completed its assessment of immediate needs and would shortly begin a series
of projects.
533.  The report also identified a number of priorities, including:
security;
the justice and security sector;
the political process;
kick-starting the economy; and
better communication with the Iraqi people, to manage expectations and
address “conspiracy theories and rumours”.
534.  The report concluded that “without improved security, little else is possible”. Iraqis
were increasingly frustrated with the perceived lack of progress, and “time was running
out fast”. The Coalition needed to accelerate progress.
535.  Baroness Amos made a number of recommendations, including:
“Make CPA(South) a model
We need to replace Olsen. If that is not possible immediately, we should
strengthen the senior management team around him; and provide other staff
as required.
“Strengthen CPA (Baghdad)
Provide whatever additional staff are required with the right skill …
“Public Services
Electricity supply lies at the root of many of the public service problems …
I stand ready to provide additional resources if they are required to support
emergency rehabilitation.”
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