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The Report of the Iraq Inquiry
relationships with the local planning authority, enabled us just to keep ahead of the
surge. A close run thing, I think, but we kept ahead of the surge.”
85.  The second risk area was the building itself:
“Headley Court is a fine listed building, which had in essence for many years treated
sports injuries, complex sports injuries, but not open wounds. What we have started
doing in this conflict is starting rehabilitation ever earlier, with significant success.
But it posed risk in the type of surroundings that they were being managed in, in that
Headley Court was not set up to look after cases that were open wounds or complex
medication that required ongoing non-rehabilitation specialist care.”52
86.  The Inquiry visited Headley Court in October 2010, and spoke to a number of
members of staff and Iraq veterans. Members of staff told the Inquiry that it would be
helpful if they were given more forewarning about deliberate operations with potential for
high casualties.
87.  In early October 2006, Gen Dannatt directed Major General Mark Mans, the
Deputy Adjutant General (DAG), to lead an assessment of in-Service welfare provision
to see where improvements could be made.53 Gen Dannatt directed that the assessment
should include discussions with the Soldiers, Sailors, Airmen and Families Association
(SSAFA) on bringing back SSAFA Social Workers.
88.  Maj Gen Mans replied to Gen Dannatt on 30 November, recommending that
he should:
invite the SSAFA to:
{{provide short-stay hostels for families at Selly Oak and Headley Court;
{{provide additional support for vulnerable Service leavers;
{{provide enhanced support for Service parents of children with disabilities
and special needs; and
{{provide enhanced adoption services;
enhance the current Army Welfare Service (AWS) structure with additional Civil
Service Social Workers and Welfare Workers; and
invite DCDS(Personnel) to organise a “wide-ranging, tri-Service, Ministerially-
led” conference to increase understanding of welfare and healthcare support to
the ex-Service community.
89.  Maj Gen Mans advised that the AWS, like the rest of the Army, was “running hot”.
The “heavy burden” of operational commitments and increased casualties had led to
a 20 percent increase in the AWS’s workload over the past year. Using Civil Service
(rather than SSAFA) Social Workers would give the AWS access to an established and
52  Public hearing, 20 July 2010, pages 40-41.
53  Minute DAG to CGS, 30 November 2006, ‘Welfare and Aftercare’.
54
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