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16.2  |  Support for injured Service Personnel and veterans
“So there was a period when the plan, which was working, was not in accord with
what people had expected or wanted. So that led to a significant period of adverse
press and internal adverse press as well, whilst both the medical services, but
even more so the chain of command, organised themselves to actually provide that
military bubble around the care in the hospital.”47
81.  Lt Gen Lillywhite told the Inquiry that, while establishing a “military bubble” – such
as the MMW – around a military patient did not improve the quality of clinical care, “one
should not underestimate the beneficial impact upon recovery, upon family dynamics,
and upon psychological wellbeing of actually being content”.48 He added that the
importance of continuing to provide a military bubble during treatment was one of the
main lessons learned by DMS and the MOD from Iraq.
Improvements at Headley Court
82.  The facilities at DMRC Headley Court had been significantly enhanced by the end of
Op TELIC, including through:
the opening of a Complex Rehabilitation and Amputee Unit in June 2006: a
contract was let to a private company that manufactured individually tailored
prosthetics on site;49
construction of a 30-bed temporary ward annex, which was brought into use in
May 2007;50
construction of a 58-bed staff and patient accommodation block (Wood House)
in January 2009; and
the opening of the Centre for Mental and Cognitive Health, to provide mental
health and clinical psychology services, in spring 2009.
83.  In May 2008, Ministers announced £24m in capital funding over four years for a
Headley Court development programme. Over the first two years, this funding was
mainly applied to the MOD contribution to the “Help for Heroes” rehabilitation complex
(which was officially opened in June 2010) and a utilities upgrade for the whole site.
84.  Lt Gen Lillywhite told the Inquiry that, while Headley Court was a “centre of
excellence”, it was also “the greatest area of risk in actually managing casualties”.51
The first risk area was its capacity:
“We were seeing far more cases that needed in-patient care in beds than we had
ever seen probably since Korea … and the capacity of Headley Court was not
sufficient to have met it. Luckily, the building programme, the temporary ward, the
47  Public hearing, 20 July 2010, pages 33-34.
48  Public hearing, 20 July 2010, pages 35-36.
49  Seventh Report from the House of Commons Defence Committee, Session 2007-2008, Medical Care
for the Armed Forces, HC327.
50  Paper MOD, 28 June 2010, ‘Medical Input to Ainsworth Brief’.
51  Public hearing, 20 July 2010, pages 39-40.
53
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