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The Report of the Iraq Inquiry
42.  Lieutenant General Louis Lillywhite, the Director General of Army Medical Services
from 2003 to 2005 and Surgeon General from 2006 to 2009, told the Inquiry that cost
had not been an issue in providing medical care:
“As far as care on operations are concerned, it is effectiveness that counts, not
cost-effectiveness. As far as providing care for Servicemen was concerned, I was –
I personally, and I have to say Ministers supported me – did not allow cost to be an
issue. If it was required, it was provided.”20
43.  A July 2003 MOD report on Op TELIC 1 stated that the medical component of
the deployment was fully staffed, with 2,800 medical staff including 760 Reservists.21
Trained psychiatric staff were also deployed.
Arrangements for supporting mental health
44.  Lt Gen Lillywhite described for the Inquiry, the Armed Forces’ general approach to
identifying and tackling mental health issues at the beginning of Op TELIC:
using initial and subsequent training to identify individuals with less ability to
withstand stress, and to help prepare people to withstand stress;
training commanders to identify issues as early as possible; and
deploying field psychiatric teams to help identify those “who had true
psychological disability, that … needed care and evacuation or simply support
and return to duty”.22
45.  Prior to deployment on Op TELIC, Royal Navy and Army units received a
pre‑deployment presentation by a psychiatrist or community psychiatric nurse (or
non‑medical personnel if medical personnel were unavailable).23 As the RAF deployed
as individuals rather than formed units, it produced an equivalent booklet for all
deploying personnel.
46.  The Services also prepared post-deployment stress prevention packages,
comprising two handouts and a post-operational psychological briefing.
47.  MOD demobilisation policy at the beginning of Op TELIC required that:
At the end of an operational tour but while still in theatre, all individuals should
attend a presentation and be given an information leaflet covering post-traumatic
stress reactions and the problems that might be encountered on returning home
to families. Families should be offered a presentation and information leaflets on
the possible after-effects of an operational deployment.
20  Public hearing, 20 July 2010, page 73.
21  Ministry of Defence, Operations in Iraq: First Reflections, July 2003.
22  Public hearing, 20 July 2010, pages 54-55.
23  Minute DMSD/MOD to USoS [MOD], 2 April 2003, ‘Op TELIC – Personnel Repatriated for
Medical Reasons’.
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