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15.2  |  Conclusions: Civilian personnel
27.  The FCO, under the direction of Sir Michael Jay, the Permanent Under Secretary,
co-ordinated the Whitehall response.
28.  The FCO’s approach was ad hoc, reflecting the absence of:
adequate pre-invasion planning;
a Whitehall mechanism for co-ordinating the urgent recruitment of volunteers; and
clear US job descriptions for the vacant ORHA/CPA posts in Iraq.
29.  On 22 April, with no clear job descriptions to draw on, Sir Michael Jay called on
departments to “take a broad view in looking for volunteers”.3 He stated that “enthusiasm
and personal qualities are likely to be just as important as specific expertise”.
30.  Officials informed the 22 May meeting of the Ad Hoc Ministerial Group on Iraq
Rehabilitation (AHMGIR) that 61 UK officials had been seconded to ORHA, five of them
in Basra. Officials were able to provide Ministers with only very basic information on
the functions of 35 of the 61, explaining: “Some secondees have yet to be allocated
specific roles.”4
31.  On 25 July, Sir Michael Jay described the training and deployment since April of
“over 100 civilian staff from sixteen different branches of government” as an exercise
having “no modern precedent”.5
32.  While recognising that some of the difficulties faced by the UK reflected
shortcomings in US plans, the Inquiry considers the deployment to have been
unsatisfactory. Volunteers appear to have been recruited in a hasty and haphazard
manner, without procedures to assess their suitability for a very challenging task.
Civilians arrived in Iraq more slowly than required, with inadequate preparation and
to fill positions that were ill defined.
33.  As early as June 2003, concerns emerged that some civilians deployed to Iraq
were not capable of meeting the physical requirements of working in such a difficult
environment.
34.  Ms Emma Sky, CPA Governorate Co-ordinator for Kirkuk from June 2003 to
February 2004, told the Inquiry that she was not given a briefing by the FCO before
travelling to Iraq. Instead she had received a phone call telling her “You’ve spent a
lot of time in the Middle East. You will be fine.”6
35.  Between June and August 2003, Ministers and officials pressed for a more
ambitious response to the demand for civilian personnel. The UK sought to deploy
3  Letter Jay to Turnbull, 22 April 2003, ‘Iraq: UK Support for the Office for Reconstruction and
Humanitarian Assistance (ORHA)’.
4 Annotated Agenda, 22 May 2003, Ad Hoc Group on Iraq Rehabilitation meeting.
5  Letter Jay to Turnbull, 25 July 2003, ‘Iraq: UK support for reconstruction’.
6  Private hearing, 14 January 2011, page 2.
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