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15.1 | Civilian personnel
50.  In Iraq, the MOD also deployed civilians in advisory roles outside Op TELIC,
including in the CPA and the UK’s bilateral diplomatic missions.
51.  On 14 February 2003, Mr John Pitt‑Brooke, MOD Director General Civilian
Personnel, reported that the MOD had been “successful in getting people lined up for
quick deployment into theatre”.30 There were about 25 Permanent Joint Headquarters
(PJHQ)‑sponsored civilian posts across the Middle East. Some individuals had already
deployed; others would do so over the following weeks. Other parts of the MOD would
be deploying specialist staff to their own timetable.
52.  Mr Pitt‑Brooke expressed concern that the approach to deployments across
departments within the MOD had not been as consistent or coherent as it should have
been. Key issues were:
Management information: there was no central record of those deployed,
“which we need for tracking people in theatre, providing the appropriate medical
and welfare support, etc. We are working on gripping this quickly”.
Risk assessment: individuals needed more clarity about potential risks. A single
source of guidance needed to be published urgently.
Training: the approach had been inconsistent.
Availability of equipment: current arrangements were “less than the individual
has a right to expect”.
Briefing and travel allowance arrangements.
Medical, welfare and insurance issues: “The lack of consistent, readily available
advice on medical issues … and the lack of a single point of contact for advice
may be aspects that we could improve upon.”
53.  Mr Pitt‑Brooke advised that a new “focal point” had been set up in PJHQ to address
those issues. New arrangements would be in place on 19 February.
54.  In response, Sir Kevin Tebbit, the MOD PUS, instructed officials to “bear in mind the
need for wider post‑conflict planning. OGDs sh[oul]d bear the brunt, but we are likely to
need MOD people as well.” 31
55.  On 31 March, Mr Paul Flaherty, MOD Civil Secretary at PJHQ, informed Sir Kevin
that 156 civilians had been deployed to theatre in support of Op TELIC, the largest
number in the Warship Support Agency, and that numbers fluctuated from day to day.32
56.  It had taken Mr Flaherty 18 days to compile the figures. He apologised that it had
taken longer than he had hoped.
30  Minute Pitt‑Brooke to 2nd PUS, 14 February 2003, ‘Operation TELIC: Civilian Participation’.
31  Manuscript comment Tebbit, 17 February, on Minute Pitt‑Brooke to 2nd PUS [MOD], 14 February 2003,
‘Operation TELIC: Civilian Participation’.
32  Minute Flaherty to PS/PUS [MOD], 31 March 2003, ‘Deployed Civilians in Support of OP TELIC’.
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