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The Report of the Iraq Inquiry
577.  On 31 January, Lt Gen Reith wrote to Adm Boyce that one of the areas that “may
cause difficulty” as Op TELIC developed was asset tracking.304 He wrote:
“All that can be achieved in the time available is being progressed. The integration
of the current system (VITAL … ) and UOR provision of TAV (Total Asset Visibility, a
US System) offers considerable improvement, but is nonetheless a ‘quick fix’ which
does not fully address the capability gap. Medium term work by DLO is in hand.”
578.  In his post-operation report, Brig Binns stated:
“An inability to track items … all contributed to a serious impact upon the morale of
soldiers about to conduct operations.”305
579.  When Maj Gen Fry was interviewed by the NAO on 7 August, the report of the
interview sent to Mr Lee stated he had cited poor asset tracking as a “negative aspect”
of Op TELIC.306 It “compounded the lack of availability of certain scarce resources” and
was quoted as saying “we had it but couldn’t find it!”
580.  The MOD DOC report on 17 October 2003 stated:
“During Operation TELIC, the flow of logistic information up and down the supply
chain and between all stakeholders was poor. For example it was difficult to track
UORs through to the end user in order to match the equipment with relevant training
packages …”307
581.  On asset tracking it stated:
“Large amounts of equipment, stores and supplies were reportedly ‘lost’ in theatre,
including ammunition, ECBA & NBC Defence equipment … It was not possible
to track down high priority equipment that was arriving simultaneously with the
sustainment flow. As a result UORs and other priority equipment could not be
targeted for rapid processing. This inability to identify the exact location of equipment
resulted in the degradation of operational capability.”
582.  In its Lessons for the Future report in December 2003, the MOD stated:
“… the flow of logistics information between theatre and the UK was poor,
particularly affecting the tracking of UORs into theatre. It was difficult to monitor the
rates at which supplies were consumed, making it hard to determine when re-supply
would be required. The lack of available information also reduced commanders’
confidence in the logistics system, causing units to over-prioritise their requests
304  Minute CJO to PSO/CDS, 31 January 2003 ‘OP JACANA Lessons for Op TELIC’.
305  Report, 6 June 2003, ‘7th Armoured Brigade Post Operation Report & Lessons Report – Operation
TELIC’.
306  Minute DCJO to DG Op Pol, 7 August 2003, ‘Readout of NAO Interview with DCJO(Ops) – 7 Aug 03’.
307  Report DOC, 17 October 2003, ‘Operation TELIC Lessons Study’.
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