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The Report of the Iraq Inquiry
454.  The record of the meeting stated that Lord Bach believed work should be set
in hand urgently “to develop a better handle on the facts of equipment performance
(including the extent to which UORs reached users). Identifying and being able to
account for potential vulnerabilities would be “vital” to address Parliamentary Questions
(PQs) and reports of shortages in desert clothing, boots, ECBA and Combat ID
equipment:
“Ministers will need chapter and verse on these issues, and on any others yet to
come to their attention; and they will need it whatever the conclusions of the lessons
learned process.”
455.  Specific questions on desert clothing, boots and UOR delivery were set out in
an Annex, including why the desert clothing “saga” came to light “so late in the day”,
given the attention it received in the run up to operations, and asking for clarification on
whether all UORs delivered to theatre were fitted. Lord Bach also sought confirmation
that all UORs had been received by the end user for whom they were intended. If not, he
requested a list of those that had not been received, with an explanation in each case.
456.  The record stated:
“As I have tried to articulate previously, Minister(DP) is not seeking here to second
guess decisions made by commanders in theatre, which he accepts will have
been made for very good operational reasons. He simply wants to understand,
and be able to defend as required, the facts and the arguments pertaining to
these judgements.”
457.  Lord Bach also wanted to proactively “get the message across” publicly that, in
general, equipment performance had “been impressive”. He accepted that the MOD
should be prepared to acknowledge that “not everything went exactly according to plan
and that lessons are, of course, being learnt” but that this should not deter the MOD
from highlighting positive news.
458.  Mr Paul Flaherty, Head of Civilian Secretariat, PJHQ, replied on 9 May that
Op TELIC had been “a great success both in terms of performance of equipment and
the successful delivery of an enormous amount of equipment in a very short space of
time”.223 He added:
“… it is also becoming clear that there were problems in theatre, of which we were
not aware, in relation to the fitting of UORs and the delivery of kit. At this stage
contributory factors appear to include the sheer speed and scale of the deployment,
the large number of UOR equipment, the significant advance of G day,224 and the
absence of an in theatre asset-tracking system with the consequent mismatch of
people and equipment.”
223  Minute PJHQ Civ Sec to PS/Minister(DP), 9 May 2003, ‘Iraq: Op TELIC UORs’.
224  The date on which the ground operation commenced.
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