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16.3  |  Military fatalities and the bereaved
400.  Ms Elizabeth McLoughlin, the Director General of Service Personnel Policy,
responded in September, having consulted the Chiefs of Staff.266 Existing practice was
that, apart from letters written by those serving with the individual who had been killed,
a senior officer would write one letter of condolence “on behalf of both the Sovereign
and the Service”. While the Services appreciated the wish to provide additional comfort
to the families of personnel killed on operations, they were concerned that:
It would be very difficult for any letter, unless written locally by the unit
commander, to be other than “bland and impersonal”. Experience had
shown that it was not helpful for families to receive a large number of official
condolence letters based on generic information.
The Services (and the Chief of Defence Staff in particular) did not want to
distinguish, for this purpose, between individuals killed on operations and
those who died “as a result of the normal rigours of Service life”. They did not
believe that the circumstances of a death made the next of kin any more or less
deserving of sympathy.
There was also a question of whether the next of kin of Reservists and MOD
civilians should be included.
In the event of mass casualties, writing to the next of kin might be difficult.
401.  Ms McLoughlin concluded that the existing practice should continue, although
the Prime Minister or the Secretary of State might in addition send a personal note in
“exceptional cases where it is felt that families would benefit”. That would need to be
assessed on a case‑by‑case basis.
402.  In late March 2003, No.10 asked the MOD for advice on how Mr Blair should
honour UK Service Personnel killed on Op TELIC, and especially whether he should
write letters of condolence to the families of Service Personnel killed on operations
and whether there should be a ceremony or function to commemorate deceased
Service Personnel.267
403.  Mr Hoon’s Private Office responded to Mr Blair’s Assistant Private Secretary on
27 March, advising that:
the current policy (whereby a senior officer wrote a single letter of condolence)
remained sound; and
it would be appropriate for a ceremony to be held after the conflict had
concluded.268
266  Minute McLoughlin to APS/SofS [MOD], 17 September 2002, ‘Letters to next of kin (NOK)’.
267  Minute Gibson to APS/Secretary of State, 27 March 2003, ‘Request from No.10: Letters for the
Families of the Bereaved and Memorial Ceremony’.
268  Letter Williams to Cannon, 27 March 2003, ‘Recognition of Armed Forces Personnel who died
on Operations’.
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