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16.3  |  Military fatalities and the bereaved
96.  On 4 July, Mr Ian Gibson, MOD Deputy Director Service Personnel, sent an update
on progress on BOIs and investigations to Mr Hoon’s Office.66 The update detailed
43 fatalities resulting from 21 incidents. Only one BOI, into the loss of a Sea King
helicopter with six UK Service Personnel on board on 22 March, had so far reported.
A date for the inquest had not yet been set.
97.  Later that month, Mr Gibson sent Mr Hoon’s Office a paper describing military
investigative and BOI processes, which highlighted the different approaches taken
by the Services.67 The Royal Navy and RAF would generally launch a BOI as soon
as an incident occurred, at the same time as they deployed a criminal investigative
team (if they thought that one was required). In contrast, the Army would only launch
a BOI after an investigative team had reported. The MOD was considering the scope
for harmonising the Services’ approaches to BOIs as part of the Tri‑Service Armed
Forces Act.
98.  Mr Ingram’s Private Secretary wrote to ACM Bagnall on 15 September:
“Minister (AF) [Mr Ingram] is concerned about the increasing perception amongst
next of kin (and as a consequence Parliamentarians) that investigations into the
deaths of personnel in Iraq lack focus and are taking too long. Families also have
the impression that they are not kept informed of progress, however modest.
These are admittedly perceptions, but most investigations seem slow.”68
99.  While Mr Ingram understood the complications arising from the roulement of
formations and the operational situation:
“Nonetheless, he feels that we need to strengthen our ‘grip’ on these sensitive
issues, to ensure that corporate memory is preserved, that investigations are
prosecuted as vigorously as possible, and that the flow of information to NOK
[next of kin] is actively managed. This may best be done through the DCMO
[Defence Crisis Management Organisation].”
100.  Mr Ingram’s Private Secretary asked for advice on how that “central management”
of the process might be achieved.
101.  ACM Bagnall received advice in September and October on how the MOD’s
investigative processes might be improved.
102.  Major General Richard Shirreff, Chief of Staff LAND, advised ACM Bagnall on
24 September that the key to accelerating RMP/SIB investigations in Iraq was more
66  Minute Gibson to APS/Secretary of State [MOD], 4 July 2003, ‘Investigations into Op TELIC
UK Service Personnel and UK Civilian Deaths’.
67  Minute Gibson to APS/Secretary of State [MOD], 17 July 2003, ‘Investigations into Op TELIC
UK Service Personnel and UK Civilian Deaths: Procedures for Service Deaths’.
68  Minute PS/Min(AF) [MOD] to MA/VCDS, 15 September 2003, ‘TELIC Incidents: Investigations’.
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