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The Report of the Iraq Inquiry
minimising the impact on Harmony Guidelines by reducing other commitments;
rolling out the OWP developed for Op TELIC – which had been well received –
to other operations;
establishing and resourcing appropriate immediate and long-term arrangements
for stress management, including for Reservists; and
improving accommodation.
74.  Maj Gen Richards also highlighted measures which would improve the retention
of Reservists, including:
greater consistency with Regular Service Personnel, in terms of eligibility for
operational benefits, allowances and medals; and
ensuring that no Reservist was financially disadvantaged because of Op TELIC.
75.  AVM Sturley assessed that “the combined effect of [Ops] FRESCO, TELIC and
our other commitments has hurt”.56 AVM Sturley identified a number of measures to
improve retention, the first of which (for Regular Service Personnel) was to reduce future
commitments.
76.  Lt Gen Palmer told the Inquiry that, as DCDS(Personnel), his “major preoccupation”
was to reduce the number of troops in Iraq quickly, to reduce the pressure on individual
Service Personnel and the Harmony Guidelines.57 He emphasised that those efforts
were always in consultation with PJHQ and never at operational risk.58
77.  Commodore Noel Preston-Jones, Director Service Personnel Policy, briefed
the 28 May 2003 meeting of the SPB that the responses from RAdm McClement,
Maj Gen Richards and AVM Sturley “had, inter alia, highlighted the need for a reduction
in commitments”.59 The assessments of the impact of current commitments on retention
varied. Overall, the Royal Navy and Army anticipated a net benefit from Op TELIC,
while the RAF and Defence Medical Services anticipated a net loss. The emerging
conclusions of the “people” work strand of the Recuperation Initiative included the
need to relieve pressure on pinch points,60 “for example by reducing commitments,
resolving under manning or adjusting the force structure”.
78.  At its 28 May meeting, the SPB also discussed priorities for the MOD’s Short Term
Plan for 2004 (STP04),61 and in particular the “significant structural under-funding across
the people area”. Lt Gen Palmer concluded that any STP bid needed to be underpinned
56  Minute ACAS to DCDS(Pers), 7 May 2003, ‘Recuperation – People Workstrand’.
57  Public hearing, 21 July 2010, page 75.
58  Public hearing, 21 July 2010, page 79.
59  Minutes, 28 May 2003, Service Personnel Board meeting.
60  The MOD defines pinch point trades as trades or areas of expertise where there is not enough trained
strength to perform operational tasks without encroaching on the time provided between deployments for
recuperation, training and leave.
61  The Short Term Plan forecast MOD spending on operational costs, looking four years ahead.
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