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15.1 | Civilian personnel
785.  The Inquiry received conflicting evidence about whether those differences had
been resolved.
786.  Dr Shafik told the Inquiry:
“ Peter Ricketts, the Permanent Secretary of the Foreign Office, and Bill Jeffrey, the
Permanent Secretary at the Ministry of Defence, and I, had a series of conversations
about this over 2008 and we worked very hard to see whether we could develop a
common duty of care regime for all civilians, and the security teams, particularly in
the MoD and the FCO, worked very hard on this, and I’m sure they could give you
more detail, but in the end of that process, we realised that our civilians are doing
such different things that it didn’t make sense to have identical regimes.” 497
787.  Mr Bowen told the Inquiry:
“Duty of care was a problem, but it was a problem actually that was gripped, or we
tried to grip it at a very senior level. Permanent secretaries were engaged in this,
and tried to resolve issues.” 498
788.  Sir Suma Chakrabarti identified two key lessons about duty of care:
“One is about unifying tour lengths, and the other is about trying to unify terms and
conditions around staff security and duty of care. The latter has happened. So FCO
and DFID have the same standards.” 499
789.  Sir Gus O’Donnell told the Inquiry that, after a trip to Helmand Province in
Afghanistan with the FCO and MOD PUSs, he said to one of them: “One of the issues
we really need to sort out here is terms and conditions for people sent abroad and
duty of care issues.” 500 Sir Gus concluded that terms and conditions were “not
completely harmonised”. The process was “not finished yet, but I think it has made
a lot of progress”.
790.  In additional evidence to the Inquiry, Sir Gus O’Donnell stated:
“The FCO and MOD use different systems of risk assessment and management,
reflecting the different roles, purposes, and levels of training for their personnel
when deployed to high threat environments (DFID follow FCO arrangements). In all
locations, security arrangements for military and civilian personnel are determined
according to the threats present, and assessed on a case by case basis. There is no
“standard” or “standards” of duty of care as the practical discharge of duty of care is
case and context specific.
497  Public hearing, 13 January 2011, page 35.
498  Public hearing, 16 December 2009, page 76.
499  Public hearing, 22 January 2010, page 36.
500  Public hearing, 28 January 2011, page 85.
377
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