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15.1 | Civilian personnel
720.  The paper also stated that the MOD arranged its own training and briefing.
For recent deployments, that had matched the FCO arrangements, although MOD staff
continued to receive NBC training.
721.  DFID training followed the same principles, but was provided by the private sector
because those courses were more frequent.
722.  The paper stated that debriefing of secondees on their return from Iraq indicated
that they received good preparation “now that some deficiencies in the Chilwell
course … have been dealt with”. Feedback from staff still in Iraq “confirms that the
training has been useful and appropriate”.
723.  Concerns about the Chilwell course resurfaced in the MOD in 2005. After visiting
Iraq in April 2005, Mr Hatfield reported that the course did not seem to be working:
“Apart from the cultural brief, hardly a good word was said about it. To be fair, it was
not designed for civil servants. As a result of my discussions with our Ambassador
[Mr Chaplin], I think the solution might be to join with the FCO who have their own
preparatory course.”
724.  In June 2006, the MOD established the Support to Operations (S2O) programme
in response to lessons learned from the deployment of civilians on Op TELIC.466 The
programme’s aim was “to develop a more capable deployable civilian workforce, to
reduce the risk to deployed civilian staff and to ensure MOD is meeting its duty of care
to those deployed”.
725.  S2O was designed as a “single portal” for all deployed civil servants and visitors to
operations, to ensure they had been adequately trained, were medically fit and had the
appropriate equipment before deployment.467
726.  The MOD told the Inquiry that S2O oversaw both pre‑ and post‑deployment
processes, with much emphasis on the support to families.468
727.  Mr Martin Howard, MOD Director General Operational Policy, visited Basra and
Baghdad from 17 to 20 January 2007.469 He reported to Vice Admiral Charles Style,
DCDS(C), that the MOD POLAD team in Basra and the MOD training team in Baghdad
were in “good spirits” and found their roles challenging and interesting, but felt that:
pre‑deployment training and briefing were not adequate;
their accommodation and support package was not comparable to that received
by FCO and DFID staff;
succession planning was not adequate; and
466  Paper Support to Operations, 23 November 2007, ‘Project Management Plan’.
467  Minute [unattributed] to PS/PUS [MOD], 4 December 2007, ‘TELIC Visit – Support to Operations Brief’.
468  Paper [unattributed and undated], ‘MOD Operational Deployment Frameworks for MOD Civilians for the
period 2003‑2009’.
469  Minute DG OP POL/IRAQ to DCDS(C), 26 January 2007, ‘DG OP POL’s Iraq Visit Report’.
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