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15.1 | Civilian personnel
by the difficulty of getting out of Iraq, resulting in people not taking their leave, and by
the shortage of staff to cover work while people were on leave.
694.  Those who had been in Iraq between mid‑2004 and mid‑2007 commented that
covering absences under the 6+2 model required a much higher degree of flexibility
than was normal for the civil service, and that two‑week absences had a negative
impact on civilians’ credibility with external interlocutors, including the UK military.
6+2 had the advantage that it allowed those with families to deploy and made it possible
to sustain tours of one to two years, providing greater continuity than the six months
(with a one‑week break) served by MOD civilians.
695.  There was also thought to have been an impact on relationships with Iraqi
interlocutors, who were frustrated with frequent and apparently ill‑planned changes
of UK personnel. In some cases there was a suspicion that Iraqis had exploited the
situation, for example by misrepresenting what had been agreed previously.
696.  Some individuals who had been in Iraq from mid‑2007 suggested that, at least
initially, departments were too rigid about tour lengths. Those wanting to extend beyond
12 months had been forced by their departments to return. Different tour lengths for
MOD civilians continued to inhibit business and the building of relationships during this
period. The group concluded that different jobs called for different tour lengths.
Learning operational lessons
697.  Between 2003 and 2009, departments debriefed some civilian staff returning from
Iraq in order to learn operational lessons from their experience.
698.  Departments took steps to improve the debriefing process, but do not appear to
have established a comprehensive or consistent approach.
699.  At the AHMGIR on 24 July 2003, Mr Straw asked the Cabinet Office and the IPU
to devise a debriefing system for secondees to Iraq.455
700.  On 7 August, officials informed the AHMGIR that the IPU was debriefing the first
wave of returning UK secondees to the CPA.456
701.  The FCO drew on the contributions of returning secondees for its November 2003
review of pre‑deployment training and terms and conditions for civilian staff, described
later in this Section.457
702.  Separately, the Cabinet Office Corporate Development Group (CDG) began
assessing the benefits of CPA secondments to staff and departments. The aim was
455  Minutes, 24 July 2003, Ad Hoc Group on Iraq Rehabilitation meeting.
456 Annotated Agenda, 7 August 2003, Ad Hoc Group on Iraq Rehabilitation meeting.
457  Letter Jay to Chakrabarti, 11 November 2003, ‘Security of UK Civilian Secondees in Iraq’ attaching
Paper, ‘Iraq: Civilian Staff: Training, Briefing, Security and Insurance’.
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