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15.1 | Civilian personnel
explained that a posting to Iraq would not be counted as one of the maximum of two
overseas postings usually allowed by the FCO before staff had to return to London.
596.  The Golden Ticket policy remained unchanged in 2005.391
597.  An official from the FCO HR Directorate told Mr Asquith in June 2006 that staff
in Basra had asked whether the Golden Ticket really meant anything.392 The official
had explained to staff that the ticket was not a guarantee of a dream posting but
“an added extra”. It was important that staff obtained timely, good quality appraisals
of their performance in Iraq to support job applications.
598.  The Golden Ticket was still on offer in January 2008, with an additional caveat:
“You will be able to ‘cash in’ your ticket when you next bid for jobs. A Golden Ticket
will give your bid priority over other officers’ bids provided you are considered
equally credible in the job in other respects.” 393
599.  In August 2008, an official in the FCO Human Resources Directorate informed
DFID that although the Golden Ticket had not been abolished formally, “we recognise
that it is increasingly difficult to deliver and the staff in post also recognise this”.394
600.  Participants at the Inquiry’s civilian outreach event who had been posted to Iraq
during the CPA period commented that some people had been “pressured” to volunteer
for tours in Iraq with the offer of a Golden Ticket, but nobody knew of anyone rewarded
with a favourable posting on their return. Some said they had not had jobs held open for
them during their absence because of cost‑saving pressures.
601.  Members of the group also commented that many in their home departments did
not want to hear about their experiences on return from Iraq because of the negative
perceptions of the conflict in departments and the wider public.
602.  Participants who served in Iraq from mid‑2004 to mid‑2007 said that the career
impact of a posting to Iraq was often more negative than positive. There was a
perception that human resources departments did not recognise adequately the skills
acquired and that the career benefits had been oversold during recruitment. Some
returnees felt their departments saw them as something of a problem. The MOD was
a notable exception, where skills had been recognised and there had been a positive
career impact.
603.  Some non‑MOD participants also commented that performance in jobs following
an Iraq posting was often poor. Possible contributory factors included low motivation and
lack of understanding by subsequent managers of what staff had been through.
391  Paper [unattributed], 25 November 2005, ‘Terms and Conditions: Temporary Duties to Iraq’.
392  Minute [FCO junior official] to Asquith, 4 July 2006, ‘Visit by HR Manager to Basra 14‑19 June 2006’.
393  Paper FCO, January 2008, ‘Terms, Conditions and Allowances in Iraq’.
394  Email FCO [junior official] to FCO [junior official], 8 August 2008, ‘Think piece on post‑Iraq jobs’.
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