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15.1 | Civilian personnel
399.  Sir Peter reported that, although security was a major preoccupation in Baghdad,
the threat from indirect fire seemed to be lower than in Basra and the ability to move
around the Green Zone reduced the sense of claustrophobia. The arrangement with the
RAF for guaranteed helicopter hours280 seemed to work reasonably well, although there
were some serviceability problems with the helicopters.
400.  In Basra staff felt “pretty beleaguered”. The main complaint was the difficulty
getting in and out:
“It often takes two or even three days for staff to get to/from Kuwait, given the
frequent delays or cancellations in the helicopter flights to Basra airport, and then
the uncertainties of the RAF surf flights up to Baghdad and then on to Kuwait.
This is intensely frustrating as well as inefficient, and is leading some staff to
consider not taking breather breaks because of the hassle.”
401.  Sir Peter recommended taking up the issue with the MOD at a high level.
The Basra team perceived that the service had reduced recently because of other
operational pressures on MOD assets:
“It must be in the MOD’s interests to ensure the viability of the Palace Compound,
given the need for an overall plan in the South. Perhaps we should look again at
contracting for a specified number of helicopter hours per month (as in Baghdad).
Failing that, I wonder whether there might be a commercial solution …”
402.  Sir Peter concluded with a suggestion that, after a period of heavy capital
investment and a big increase in staff, there was probably scope “to start squeezing
down on running costs, eg for the security contracts”.
403.  On 12 April, Mr Richmond, now FCO Director General Defence and Intelligence,
and Mr Asquith discussed the Basra air bridge with Lieutenant General Nicholas
Houghton, Chief of Joint Operations (CJO), who had returned from Iraq in March.281
Mr Richmond and Mr Asquith explained that:
The FCO would need “much greater confidence in the reliability of air transport”
between the Basra Palace site, Basra Airport and Kuwait if it was to keep the
staff drawdown to levels that did not have a significant impact on the UK’s ability
to achieve its objectives.
Long delays were preventing staff engaged in the SSR programme from carrying
out their objectives.
They “suspected that the problem was a mixture of military priorities and
resources”. It was essential that the military viewed the operation in Basra as
“a team effort”.
404.  Lt Gen Houghton undertook to investigate the causes of the delays. He advised
that if it was a resource problem, it could probably be resolved only at Ministerial level.
280  The Inquiry has not seen details of the terms of this arrangement.
281  Minute Asquith to PS/PUS [FCO], 13 April 2006, ‘Basra’.
313
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