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15.1 | Civilian personnel
“Consultancy organisations are responsible for the well‑being and security
arrangements of their staff deployed to Iraq. Consultancy organisations are strongly
advised to follow the same rules and procedures as DFID does for its own staff …
“The responsibility for duty of care provisions and the security of NGO employees
working in Iraq is held by the NGO. DFID will offer to meet the reasonable costs of
providing the same level of security to NGO staff working on a DFID‑financed project
as DFID does for its own staff.”
The post‑CPA UK civilian presence in Iraq
326.  On 1 July 2004, officials informed the AHMGIR that the British Embassy Baghdad
and “Consulates” in Basra and Kirkuk had started operating.223 Baghdad was reported
to have 75 staff, Basra 47 and Kirkuk three.224
327.  The FCO predicted that numbers in Baghdad would grow to “around 100 UK staff,
of whom over half will be consultants to Iraqi ministries and advisers on Security Sector
Reform”.225 The British Embassy Office Basra would consist of “around 80 UK‑based
staff, of whom around 60 will be consultants and security sector advisers”.
328.  Participants at the Inquiry’s civilian outreach event told the Inquiry that those
arriving in mid‑2004 felt a clear disconnect between the CPA, whose staff were shutting
up shop and anxious to be home, and what followed. Knowledge acquired by CPA
personnel was not passed on and commercial rivalry between old and new contractors
damaged continuity.
329.  The security situation deteriorated as the number of civilian personnel rose.
330.  On 12 July, Mr Simon Collis, the new Consul General in Basra, described security
as “the greatest immediate preoccupation”.226 He added:
“As we prepare to move beyond the bare essentials of an office, a secure perimeter,
accommodation in hardened containers and a canteen – none yet fully in place – our
duty of care requires that, after security, morale must be a high priority. Access to
social amenities is currently less than any post I have seen …
“Rapid staff turnover (the tour cycle, with breather visits, leaves only five months
in post before moving on) means there is a lack of institutional memory. And as yet
there is no cadre of experienced local staff to provide continuity …
“We need to take care to get the next phase of estate development right. This
means breaking the rush‑job habits which have, necessarily, been a feature of the
223  Minutes, 1 July 2004, Ad Hoc Group on Iraq Rehabilitation meeting.
224  The minutes do not distinguish between UK‑based and local staff.
225  Telegram 236 FCO London to Abidjan, 2 July 2004, ‘Iraq: New Embassy and Embassy Offices’.
226  Telegram 77 Basra to FCO London, 12 July 2004, ‘Basra: Creating and Supporting a New Consulate’.
301
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