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The Report of the Iraq Inquiry
14.  To identify a new requirement the instruction stated:
“Once operations have commenced any subsequent shortfalls will usually be
identified by in‑theatre forces. Regardless of the phase of the operation, any
capability shortfall is articulated through a Statement of Requirement (SOR).”
15.  The instruction also stated:
“The SOR is reviewed by PJHQ/FLC/Jt Cmnd [Joint Command] Staffs who will then
either close the gap through re‑brigading of current assets or by raising an USUR
[Urgent Statement of User Requirement]. The USUR is then staffed by PJHQ …
If endorsed, the USUR is passed to the … Directorate of Equipment Capability
(DEC) …”
Roles and responsibilities for addressing capability gaps
Equipment Capability Customer (ECC) was created by the 1998 Strategic Defence
Review to bring together the teams specifying future military needs – known as the
Directorates of Equipment Capability (DECs).6 The ECC was headed by the Deputy Chief
of Defence Staff (Equipment Capability) who reported to the Chief of Defence Staff (CDS)
through the Vice Chief of Defence Staff.
The ECC was responsible for providing funded capability requirements to meet the current
and future needs of the Armed Forces and ensure the equipment was delivered into
service. The ECC was designated as “Customer One” in the process.
As well as the DECs, the ECC comprised:
Directorate of Capabilities, Resources and Scrutiny (DCRS) providing internal
scrutiny of programmes; and
Joint Capabilities Board (JCB) to make balance of investment decisions across the
Equipment Programme.
Front Line Commands (FLCs) were designated as the “User” of equipment and referred
to as “Customer Two” in the process.
PJHQ assessed and reviewed requirements; SORs and USURs.
Directorates of Equipment Capability (DECs) were responsible for establishing a
Capability Working Group to consider each USUR and, if required, for producing a
business case seeking approval with advice from the Defence Procurement Agency (DPA)
on the options and procurement strategy for meeting the requirement.
In 2003, equipment was provided and supported by two separate MOD organisations:
Defence Procurement Agency (DPA) which procured the equipment for the Armed
Forces; and
Defence Logistics Organisation (DLO) which was responsible for providing and
directing logistics support for in‑service equipment.
6  Report Gray, October 2009, ‘Review of Acquisition for the Secretary of State for Defence’.
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