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16.2  |  Support for injured Service Personnel and veterans
improving communications between veterans and the Government; and
promoting partnership between the Government and ex-Service organisations.
156.  In June 2001, the War Pensions Agency was transferred to the MOD and in April
2002 it was re-launched as the Veterans Agency, with a remit to provide financial and
welfare support to all former members of the Armed Forces, their widows/widowers
and dependants.
157.  The Veterans Agency published the Strategy for Veterans in March 2003, to “help
ensure” a coherent Government policy and a structured plan of action.114 The Strategy
stated that services for veterans were increasingly delivered on a cross-Government
basis, or through a partnership between Government and the private or voluntary
sectors. Partnerships between Government and the voluntary sector should not detract
from the Government’s responsibilities or impinge on charities’ independence.
158.  The Veterans Agency published the Communications Strategy for Veterans in
September 2003, in response to research commissioned by the MOD that indicated that
many veterans, members of the general public, and “statutory and charitable service
providers” were unaware of the services, advice and support available to veterans.115
Mental healthcare for veterans
159.  The Medical Assessment Programme (MAP) was established in 1993 to examine
veterans of the 1990/1991 Gulf Conflict who were concerned that their health had
been adversely affected by their service.116 The majority of cases seen by the MAP
were mental health related and the service evolved into a mental health assessment
programme. The MAP was extended in 2003 to include Op TELIC veterans.
160.  The MAP provided a thorough assessment by a physician with knowledge of
veterans’ physical and mental health issues. The physician would provide a report for
the referring doctor including any diagnosis made and recommendations for treatment.
161.  In July 2003, King’s College London published its final report on the delivery
of cross-departmental support and service to veterans.117 The study (which ran from
July 2002 to March 2003) had been commissioned by the MOD to examine key
areas of need not already addressed under the Veterans Initiative and the Strategy
for Veterans.118
114  Veterans Agency, Strategy for Veterans, March 2003.
115  Veterans Agency, Communications Strategy for Veterans, September 2003.
116  Paper MOD, 29 June 2010, ‘Veterans Mental Health’.
117  King’s College London, July 2003, Improving the delivery of cross-departmental support and services
for veterans.
118  Standard Note SN/IA/3070, 28 June 2005, ‘Veterans Policy’.
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