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The Report of the Iraq Inquiry
and be treated like soldiers (including security)”. Enhancing the military
environment was “essential” for soldiers’ physical and psychological recovery.
It was iniquitous that soldiers being treated at the RCDM Selly Oak lost their
entitlement to the Operational Welfare Package (OWP) and some other
allowances. The OWP would provide much of the support (including TVs, DVDs
and telephone calls) that were currently being provided from “assorted non-
public funds” or paid for by the soldiers themselves.
65.  Lt Gen Viggers identified a number of immediate actions, including:
informing wounded personnel what the MOD was planning to do to create a
military environment;
starting to create that military environment, by putting soldiers together in one
area of a ward; and
extending the OWP to patients.
66.  On 23 August, General Sir Timothy Granville-Chapman, Vice Chief of Defence
Staff (VCDS), reported that Mr Browne had given him a “very thorough de-brief” on his
15 August visit to RCDM Selly Oak.36 Key points included:
Mr Browne was “very seized” with the need for injured personnel to recover in a
military environment, and was clear that a “military ward solution” was needed.
Mr Browne was “very much behind” Lt Gen Viggers’ recommendation that the
OWP should be extended to injured personnel.
67.  The following week, the MOD’s Service Personnel Board (SPB) considered a
package of financial and non-financial measures which aimed to replicate the effects of
the OWP for in-patients, whether at the RCDM or elsewhere.37 The SPB was advised
that, although the package was “work in progress”, Gen Granville-Chapman was clear
that the proposal “cannot bear the delay inherent in the usual staff circulations”.
68.  The package, which included the payment of Incidental Expenses to in-patients
and an extension to the Dangerously Ill Forwarding of Relatives (DILFOR) scheme, was
agreed and implemented by the end of September.38
69.  The extension of the DILFOR scheme provided for two close family members
to visit the permanent residence of a hospitalised Service person, so that they could
support the family members there. The DILFOR scheme was extended again in 2008
36  Minute VCDS to DCDS(Pers), 23 August 2006, ‘SoS Visit to Headley Court and RCDM’.
37  Paper MOD, 31 August 2006, ‘Welfare Support for Service In-Patients’.
38  Minute Randall to Fleet-NLM DACOS PPA, 27 September 2006, ‘Extension of DILFOR Travel
Arrangements to the Families of Service Personnel who are Hospitalized’; Minute Randall to Fleet-NLM
DACOS PPA, 27 September 2006, ‘Payment of Incidental Expenses to Service Personnel who are
Hospitalized’.
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