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16.1  |  The welfare of Service Personnel
172.  The PAC concluded:
“The increasing frequency of deployments on overseas operations and time
away from home are factors causing people to leave the Armed Forces. More
than 15 percent of Army Personnel are away from home more often than is planned
for under the Department’s ‘Harmony’ Guidelines which are being consistently
broken. The Department has little scope to reduce the operational tempo which is
impacting on personnel but in case of enduring operations, such as those in Iraq and
Afghanistan, it needs to provide people with greater stability of work patterns.
“There are indicators of overstretch in specific areas, such as the severe
shortfalls in personnel in some specialist trades, such as nurses, linguists
and leading hands, and the routine breaking of harmony guidelines. The longer
this situation continues the more it will begin to affect operational capability. The
Department maintains that the Armed Forces are stretched, but not overstretched,
and would only be overstretched if there was a failure to meet military commitments.
But the Department also needs to ascertain the ‘tipping points’ where the degree
of stretch itself precipitates the loss of scarce skills, putting operational capability
at risk.”
173.  The Inquiry asked AM Pocock what he understood by the concept of
“overstretch”.109 He told the Inquiry:
“This is a subject where it is easy to let the heart rule the mind. If we are going
to be completely objective about it, I would say there are two things … can we
retain our people? And … are we doing them long-term harm? The first one, for
virtually the whole period of the 2000’s, certainly up to 2007, retention was virtually
static. The Services were short of people, yes, but that was largely down to
recruitment issues …
“On the subject of, ‘Were we doing our people harm?’ we didn’t know, but we were
looking really hard [at that issue] …”
174.  Vice Admiral (VAdm) Peter Wilkinson, Deputy Chief of Defence Staff (Personnel)
from 2007, added that, in his view, the Harmony Guidelines provided a useful, objective
measure of the degree of stretch:
“I think they [the Harmony Guidelines] were a very good check on the department
to make sure they understood, perhaps better than before, what actually they were
asking of their people.”110
109  Public hearing, 19 July 2010, pages 70-71.
110  Public hearing, 19 July 2010, page 72.
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