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15.1 | Civilian personnel
of support and appreciation to secondees, and feeding stories to local newspapers
and radio stations (as our military colleagues often do so well) …
“We should also ensure that the experience gained by secondees in Iraq is valued
properly, and reflected in their appraisals and future career development …”
707.  In July 2004, after the disbanding of the CPA, the Treasury held a seminar to learn
lessons from the UK’s contribution to the rehabilitation of Iraq’s economic and financial
administration during the CPA period.462 Treasury and Bank of England secondees
to the CPA spoke at the seminar, which was attended by Mr Brown, Mr Boateng,
Sir Michael Jay and Mr O’Donnell.
708.  After the seminar, Mr O’Donnell saw the secondees to the CPA “to talk about their
time there and the lessons we can have”.
709.  Several participants at the Inquiry’s civilian outreach event said that the Inquiry’s
event was the first time they had been asked to talk about their experiences. Most
of those who had served in Iraq during the CPA period felt let down. They felt that
departments had not tried to make use of the knowledge they had acquired or to
bring them into strategy discussions. Most of the participants had not had a post‑tour
debriefing. There was a feeling at the civilian outreach event that the Whitehall approach
to human resources, leaving individuals to look after themselves, was not appropriate for
this sort of expeditionary civilian deployment.
710.  After a visit to Iraq in April 2005, Mr Hatfield reported that the MOD needed:
“… to make more active use of operational veterans to sell the prospect of a
deployed tour to potential volunteers – their enthusiasm is catching and they are well
placed to supply answers about both the real and imaginary concerns people may
have about what is involved.” 463
711.  Mr Hatfield also reported that:
“The Ambassador [Mr Chaplin] was … interested in our arrangements for debriefing
– which at present it seems the FCO do not do. I suspect that we need to be a bit
more systematic here, too. Debriefing is therapeutic as well as potentially informative
– and may also help to identify any individuals with aftercare needs.”
Staff welfare
712.  The FCO, the MOD and DFID provided different pre‑deployment training for staff
posted to Iraq.
462  Paper Radio Technical Services, 19 July 2004, ‘Transcript of Treasury Seminar Held in London
on Monday, 19 July 2004’.
463  Minute Hatfield to Loudon, 25 April 2005, ‘Visit to Iraq’.
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