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15.1 | Civilian personnel
your Ministers of the need to continue providing the CPA with the specialist help it
needs”. Sir Michael observed that Ms Hewitt had already made clear her support.
158.  Ambassador Olsen resigned as Head of CPA(South) on 28 July.102
159.  His successor, Sir Hilary Synnott, arrived in Basra on 30 July.103
160.  Sir Hilary told the Inquiry what he found on arrival:
“A pretty dysfunctional team of eight to ten different nationalities, very, very few
British, three Foreign Office officials, one permanent DFID official and a lack of focus
and a lack of capability … The phones didn’t work, there were no mobile phones
at that time and nobody had thought to provide me with any form of computer.” 104
161.  The decision to appoint Sir Hilary as Head of CPA(South) and his experience on
arrival in Basra are addressed in more detail in Section 10.1.
162.  Shortly before Sir Hilary Synnott’s arrival in Basra, the CPA produced a ‘Vision for
Iraq’, supported by a detailed implementation plan (see Section 10.1).105
163.  In his memoir, Sir Hilary wrote:
“The trouble was it [the ‘Vision for Iraq’] did not amount to an operational plan of
action … There were no indications about how in practice they would be achieved:
no details of funding, of personnel involved, of support systems or of timing.” 106
164.  On 7 August, officials informed the AHMGIR that the IPU was debriefing the first
wave of UK secondees to the CPA returning from Iraq.107 Operational lessons would be
put to Ministers in September.
165.  Separately, the Cabinet Office Corporate Development Group (CDG) began
assessing the benefits of CPA secondments to staff and departments. The aim was
to report to Ministers in November, drawing on responses to a questionnaire to be put
to secondees within a month of their return from Iraq.108
166.  The outcome of both exercises is described later in this Section.
102  Iraq Report, 1 August 2003, Southern Iraq Administrator leaves post.
103  Synnott H. Bad Days in Basra: My Turbulent Time as Britain’s Man in Southern Iraq. I B Tauris & Co
Ltd., 2008.
104  Public hearing, 9 December 2009, page 9.
105  Bowen SW Jr. Hard Lessons: The Iraq Reconstruction Experience. U.S. Government Printing Office,
2009; Bremer LP III & McConnell M. My Year in Iraq: The Struggle to Build a Future of Hope. Threshold,
2006.
106  Synnott H. Bad Days in Basra: My Turbulent Time as Britain’s Man in Southern Iraq. I B Tauris & Co
Ltd., 2008.
107 Annotated Agenda, 7 August 2003, Ad Hoc Group on Iraq Rehabilitation meeting.
108  Minute Dodd to Barker, 4 August 2003, ‘Iraq: feedback from secondees’.
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